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The Photographer/The Company

House of Penelope Jane is the creation of London Photographer David Lampkowski. David's intention is not to produce obscure works suitable only for galleries, but to offer a small range of tasteful and distinctive photographic art that will complement the walls of homes and provide an alternative to mass produced images. All of the images on House of Penelope Jane are David's own work including limited edition prints taken in Barnes, East Sheen, Putney and Richmond.

If you wish to see a limited edition print in the flesh, in the South West London area please contact us .

 

General Information/Terms & Conditions of Sale

Delivery

Deliveries will be made during normal business hours within 10 business days of your order, a £5 charge towards postage and packing costs will apply to all purchases. Our courier will attempt 3 deliveries, if you are not able to accept the parcel after the third delivery it will be returned to us and you will be notified, redelivery will be subject to a £9 charge.

Ordering & Payment

To order online click on the drop down menu below your chosen image and select a size and frame type, mount only or print only option. Click the "Add to Cart" button below the drop down menu. You will then be diverted to PayPal to make the payment (all payments are through PayPal). If you are not a PayPal account holder you will be prompted to enter your credit/debit card and address details. PayPal account holders will be asked to enter their email address and password in order to log in. If you have forgotten your PayPal password please click the "forgotten password" link just below the password box, PayPal will ask you some security questions and resend your password.

If you are having problems making your payment with PayPal please email happywalls@houseofpenelopejane.co.uk

If you are not a PayPal account holder but are still prompted to log in to your PayPal account this is probably because someone has used your computer in the past to log in to their PayPal account. To overcome this you should simply click the "continue" button next to the card logos on the left hand side of the page, underneath the heading "Don't have a PayPal account?". You will then be prompted to enter your credit/debit card and address details.

If you do not wish to use PayPal or pay online we will accept cash on delivery in the South West London area, please contact us for more information or to place an order.

Damage

In the unlikely event that the goods are damaged upon arrival please email happywalls@houseofpenelopejane.co.uk or call 0208 2870076, a replacement or refund will then be arranged.

Refunds

You may return the goods for any reason within 30 days of receipt in exchange for a full refund. The goods must be returned undamaged and in the original packaging. A refund will be made upon receipt of the returned goods. Please email happywalls@houseofpenelopejane.co.uk for further details on returns.

Privacy

House of Penelope Jane does not share customer details with third parties. Customer email addresses will be used by House of Penelope Jane to provide notification of new products, events and promotions etc and will give the recipient the opportunity to unsubscribe within each email. Purchases from House of Penelope Jane are securely transacted through PayPal and will require the customer to provide personal details to PayPal as well as to House of Penelope Jane. For more information about PayPal and PayPal's privacy policy please visit http://www.paypal.com

 

Product Information

Mounts

All mounted prints will be supplied double mounted and backed with mounting board, Click Here to see an example. Mount colour is ivory, see below table for measurements. All mounted and framed prints are signed and entitled by hand in the bottom right of the mount Click Here to see an example , Limited Edition prints also show the edition number in the same area.

Frames

All frames are supplied hand strung and ready to hang on a picture hook, Click Here to see an example. Framed images are both double mounted and framed, for the external measurements of both mount and frame please refer to the table below. All frames are cut from wooden moulds, any name such as Pewter, Bronze or Silver refers only to the colour.

Sizes

All print sizes given are in inches, Click Here to see a conversion table. All given sizes refer to the size of the image excluding any mount or frame that you may have chosen. The approximate external sizes of frames and mounts are shown in the table below.

 

Limited Edition Prints

Limited Edition Print means an image of which a finite number of copies will be made, the number of copies to be released is specified beneath the image name. Once the specified quantity has been sold further copies will not be made. Copies of Limited Edition images may be used to advertise House of Penelope Jane, in such cases the image will sit within an advert and it's square inch area will be no greater than 10% of that of the true print size. No other use will apply.

Bespoke Sizes/Orders

Whatever your requirements we will always try to help. We limit our standard sizes only to be able to present customers with the same image that they see online without any cropped areas. Whether you want a different print size or something more obscure please email us happywalls@houseofpenelopejane.co.uk . For alternative print sizes we will email you a preview of the print together with the price and a link to place your bespoke order. Please note that Limited Edition prints are available only in the preset sizes although frames can be changed upon request.

 

Your Question not Answered?

Please get in touch. Email: happywalls@houseofpenelopejane.co.uk

Tel: 0208 2870076

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David Lampkowski trading as House of Penelope Jane. All content property of House of Penelope Jane.
House of Penelope Jane, Ground Floor, 30 Palewell Park, London, SW14 8JG